Warranty description

Warranty description

Warranty terms and conditions:

From the purchase of the product, the camera rocker arm, tripod, monitor and all other accessories are entitled to a (1) year free warranty from the date of the third purchase/invoice. In the correct use case, from the date of the third purchase, the missing is caused by defects in the manufacturing process and raw materials, the repair or replacement of missing parts can be selected, and no labor costs for any maintenance will be charged.

If you are unable to produce the original invoice or other proof of purchase to confirm the date of purchase, purchase unit and distributor, we reserve the right to refuse the free warranty service.

The following conditions are not covered by the free warranty:

Damage due to irresistible factors or improper use by the user

Irresistible natural disasters cause damage

Man-made damage caused by self-repair, installation, and disassembly

Product tamper proof seal is torn open

Unrecognized product serial number

Note: For products that are out of warranty, the cost of repairs shall be borne by the user. The service phone is subject to change without prior notice. Please log in directly to the company's website or send an e-mail to us.